Start up or Fortune 10, an enterprise has UX needs and faces UX-based issues. These may be located anywhere across the organization and if solved carelessly, often raise other dilemmas. UX must be done right or the problems be solved properly. To do so you will need to have a considered and carefully hired UX staff or plan. UX can raise your adoption rate and positive referral rate, while lowering support costs and cost/sale, ultimately increasing ROI. To maximize the benefits of UX you must either consult an expert or be incredibly lucky. firstthought's offerings are designed to give you the best possible UX results within a short period of time at low cost. This special offer is the first stage of those.
Problems with getting the most from UX usually appear in at least one of five places:
The UX Prescription examines your organization, your placement of UX within the organization, its integration, how it's defined and implemented, and where is it breaking down.
We will examine your existing or proposed corporate structure, interview executives and staff across the organization, and determine what they expect, what they are excited about, and what they are less than excited about. In addition, we investigate software and other tools currently available in your company with an eye to integrating and acquiring anything that may be needed.
Next, given your culture, we begin to define work to be done and benefits to be gained by a defined UX presence: What positions will need to be created, How to fill them, and How to fit define the practice and fit it into the existing processes. This becomes the plan for the next stage.
For the special, all these analyses and hiring plans will be at a very early stage of development, intended as the jumping off point for a full engagement.
In most cases, you will receive a document that defines your current status and a preliminary plan for hiring, integration of UX staff and practices, and any areas that may need additional attention. Normally, this document will include:
per 15 minutes$40