Start up or Fortune 10, an enterprise has UX needs and faces UX-based issues. These may be located anywhere across the organization and if solved carelessly, often raise other dilemmas. UX must be done right or the problems be solved properly. UX can raise your adoption rate and positive referral rate, while lowering support costs and cost/sale, ultimately increasing ROI. To maximize the benefits of UX you must either consult an expert or be incredibly lucky. firstthought's offerings are designed to give you the best possible UX results within a short period of time at low cost. This special offer is the first stage of those.
Problems with getting the most from UX usually appear in at least one of five places:
The UX Prescription examines your organization, your placement of UX within the organization, its integration, how it's defined and implemented, and where is it breaking down.
We will examine your existing or proposed corporate structure, interview executives and staff across the organization, and determine what they expect, what they are excited about, and what they are less than excited about. In addition, we investigate software and other tools currently available in your company with an eye to integrating and acquiring anything that may be needed.
Next, given your culture, we begin to define work to be done by a UX presence: What positions will need to be created, How to fill them, and How to fit define the practice and fit it into the existing processes. This becomes the plan for the next stage.
In most cases, you will receive a document that defines your current status and a preliminary plan for hiring, integration of UX staff and practices, and any areas that may need additional attention. Normally, this document will include:
per 15 minutes$40